October 2025 - Imperial Valley Infotech

When SaaS Goes Silent: Zoom Outage Survival Guide for SMBs (Plus the AI 'Copyright Shield' Move)

SMBs navigating SaaS outage remote work OpenAI copyright shield

IT Trends Weekly #8 | Week of October 5-11, 2025 This week served up a stark reminder that even the most reliable SaaS platforms can vanish without warning. A major Zoom outage on October 10th disrupted business meetings, remote work, and client calls across the globe: hitting SMBs particularly hard during peak business hours. Meanwhile, […]

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When Vendors Fail (Part II): Writing Functional Continuity Into Your Contracts

Finger reaching toward a glowing shield-and-lock icon, symbolizing vendor security and functional continuity.

IT Trends Weekly — a curated, citation-first roundup for busy IT leaders. Last week’s European airport disruption was a painful reminder that your customer experience is only as strong as your vendors’ worst day. A ransomware attack on a third-party check-in platform used by multiple airports forced manual processes, handwritten boarding passes, and cancellations across […]

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